Privacy Policy

Last Updated: January 31, 2024

Kontato AI ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, and disclosed by Kontato AI.

This Privacy Policy applies to our website, www.kontato.com, and our SaaS platform (collectively, "Services"). By accessing or using our Services, you signify that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy.

1. Information We Collect

1.1 Information You Provide to Us

  • Account Information: When you register for an account, we collect information such as your name, email address, phone number, and password.
  • Payment Information: When you make a purchase, we collect your payment information, such as credit card number, billing address, and other related information.
  • Customer Support: If you contact us for support, we may collect your name, email address, phone number, and any other information you provide.

1.2 Information We Collect Automatically

  • Log Data: When you use our Services, we collect log data, including your IP address, browser type, operating system, referring URLs, pages visited, and other usage information.
  • Cookies and Tracking Technologies: We use cookies and similar tracking technologies to collect information about your use of our Services and to remember your preferences.

1.3 Information from Third Parties

We may receive information about you from third parties, such as social media platforms, payment processors, and other partners.

2. How We Use Your Information

We use your information to:

  • Provide, maintain, and improve our Services;
  • Process transactions and send you related information;
  • Communicate with you, including sending you updates, security alerts, and support messages;
  • Monitor and analyze usage and trends to improve user experience;
  • Detect, prevent, and address technical issues and security risks;
  • Comply with legal obligations and protect our rights and interests.

3. How We Share Your Information

We do not share your personal information with third parties except as described in this Privacy Policy or with your consent. We may share your information with:

  • Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, and customer support.
  • Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business.
  • Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.

4. Security

We take reasonable measures to protect your information from unauthorized access, use, or disclosure. However, no internet or email transmission is ever fully secure or error-free.

5. Your Choices

You have the following rights regarding your personal information:

  • Access and Update: You can access and update your account information by logging into your account.
  • Opt-out: You can opt-out of receiving marketing communications from us by following the instructions in those communications.
  • Cookies: You can set your browser to refuse all or some cookies or to alert you when cookies are being sent. If you disable or refuse cookies, some parts of our Services may become inaccessible or not function properly.

6. Data Retention

We retain your personal information for as long as necessary to provide our Services, comply with legal obligations, resolve disputes, and enforce our agreements.

7. International Transfers

Your information may be transferred to, and maintained on, computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.

8. Children's Privacy

Our Services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will delete that information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website and updating the "Last Updated" date at the top of this policy.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Kontato AI
Email: [email protected]
Address: Rua Dr. Diogo de Faria 775